This privacy notice explains how Print Palette handles personal data when you use the website, contact us, or place an inquiry for personalized print work.
Depending on how you contact us, we may process your name, email address, phone number if you provide it, your message, and service preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.
We receive personal data when you submit a contact form, send an email, upload files, or call us. Technical data is collected through the website and server systems when pages are accessed or forms are used.
The site uses essential cookies for operation and cookies that remember privacy preferences. We do not confirm analytics or advertising cookies as active.
You can control cookies through your browser settings and, where available, by adjusting privacy preferences on the site. Essential cookies are needed for basic operation, and preference cookies help remember your choices.
We process personal data to answer inquiries, review quantities and deadlines, check artwork or name lists, prepare quotes, send proofs, manage production status, arrange collection or local delivery, maintain website security, and support technical operation. We may also use data to meet legal, accounting, or recordkeeping duties.
We may share data with service providers that help us operate the website, manage communications, support technical delivery, or process payments and local delivery arrangements. These parties may use the data only for the services they provide to us and are expected to handle it with appropriate confidentiality.
We may share personal data if required by law, court order, or a valid request from a public authority. We may also disclose information when needed to protect our rights, security, or the integrity of the website.
You may have rights to access your data, correct inaccurate details, ask for deletion in some situations, object to certain processing, or request a copy of data we hold about you. Some requests may be limited where we must keep information for legal, security, or operational reasons.
To exercise your rights, send a clear request using one of the contact methods listed in this policy and describe the data or action you want. We will review the request and respond within the time required by applicable law.
Inquiry and order records are kept for the time needed to respond, complete the work, manage follow-up, and meet legal or accounting duties. When data is no longer needed, it is deleted or anonymized where appropriate.
If we make material changes, we will update this page and may use reasonable means to draw attention to the update when appropriate. The version in force is the one published on the website.
Where the GDPR applies, we process personal data on a lawful basis and only for the purposes described in this policy. The scope of our processing is limited to website operation, communication, security, and order-related handling.
Where applicable, you may ask for access, correction, deletion, restriction, or objection, and you may also request data portability in some cases. If consent is used as a basis for processing, you may withdraw it for future processing.
